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Our websites have a security certificate issued by Google Internet Authority. all informations entered by the user is secure as well as payment information that is protected on SSL encrypted and certified bank servers.
Before any order, the buyer can create an account on the site dust-mite.co.uk (http://dust-mite.co.uk). The account creation section can be accessed directly from the sidebar.
At each visit, the buyer, if he wishes to order or consult his account (order status, profile, billing addresses and / or delivery), must identify himself using this information.If the buyer does not wish to create an account, he can place an order as a guest and has options for tracking his order.
Before any order, the buyer can create an account on the site dust-mite.co.uk (http://dust-mite.co.uk). The account creation section can be accessed directly from the sidebar.
At each visit, the buyer, if he wishes to order or consult his account (order status, profile, billing addresses and / or delivery), must identify himself using this information.If the buyer does not wish to create an account, he can place an order as a guest and has options for tracking his order.
The company VAN ORTON Co. Ltd. offers the buyer to order and pay for its products with 2 payment options to choose from:
- Secure payment by credit card (via POSTFINANCE online payment system):
the buyer selects the products he wants to order in the "basket", modifies if necessary (quantities, references ...), checks the delivery address or informs a new one. Then the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then the buyer chooses the method of payment of his choice: "Payment by credit card". The next step is to check all information, read and accept these terms and conditions by checking the appropriate box, then invite him to validate his order by clicking on the button "Confirm my order". Finally, the buyer is redirected to POSTFINANCE's secure online payment interface in order to securely fill in his personal bank card details. If payment is accepted, the order is registered and the contract definitively formed. Payment by credit card is irrevocable. In case of fraudulent use of this one, the purchaser will be able to demand the cancellation of the payment by card. The responsibility of the holder of a credit card is not engaged if the disputed payment has been proven fraudulently done, remotely, without physical use of his card. In order to obtain the reimbursement of the fraudulent debit and any bank charges that the transaction may have incurred, the cardholder must challenge, in writing, the withdrawal from his bank, within 70 days of the transaction, or even 120 days if the contract linking it to it provides for it. The amounts collected are reimbursed by the bank within a maximum of one month after receipt of the written dispute formed by the holder. No costs of restitution of the sums can not be charged to the holder.
- Payment by bank transfer :
The buyer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references ...), checks the delivery address or informs a new one. Then the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the method of payment of his choice: "Payment by transfer". Finally, the last step suggests to check all the information, take note and accept the present general conditions of sale by ticking the corresponding box, then invite him to validate his order by clicking on the button "Confirm my order". This last click forms the final conclusion of the contract. Upon validation, the buyer receives a purchase order confirming the registration of his order. In order to finalize the payment and trigger the processing of the order, the buyer must contact his bank to make the transfer corresponding to the amount of his order to the bank account of VAN ORTON Co. Ltd., whose details are communicated to the buyer . Upon receipt of the transfer, the order will be processed and the buyer will be informed by e-mail. The company VAN ORTON Co. Ltd. will ship the products no earlier than 2 working days after receipt of the transfer corresponding to the order, subject to provisions.
The confirmation of an order implies acceptance of these conditions of sale, the recognition of having perfect knowledge and the waiver to avail of its own terms of purchase. All data provided and the recorded confirmation will be worth proof of the transaction. If the buyer has an e-mail address and if he has indicated it on his purchase order, the company VAN ORTON Co. Ltd. will communicate to him by e-mail the confirmation of the registration of his order.
If the buyer wishes to contact the company VAN ORTON Co. Ltd., he can do it either by mail to the following address: 19 Georges-Favon Rd, 1204 Geneva; either by email at the following address: contact@dust-mite.co.uk